Article 1. Privacy Policy
1. Purpose of collecting personal information
The purpose of collecting customer information is related to issues such as:
Customer support: purchasing, payment, delivery. Providing product information, services and support per customer request. Sending notifications of our latest programs and products. Resolving issues arising when purchasing.
2. Scope of information collection
We collect customers' personal information when placing an order on the website:
Full name: Email address: Phone number: Address:
3. Information storage duration
Members' personal data will be stored until there is a cancellation request or members log in and perform cancellation themselves. Otherwise, in all cases, members' personal information will be kept confidential on the server of PAVILLON TRAVEL VIET NAM COMPANY LIMITED.
4. Persons or organizations that may have access to information
Subjects with access to customers' personal information fall into one of the following cases:
PAVILLON TRAVEL VIET NAM COMPANY LIMITED. Partners who have signed contracts to perform part of the services by PAVILLON TRAVEL VIET NAM COMPANY LIMITED. These partners will receive information according to contract agreements (partially or wholly depending on contract terms) to proceed with supporting users to use services provided by the Company. Legal requirements: We may disclose personal information if required by law and such disclosure is reasonably necessary to comply with legal processes. Business transfer (if any): in case of merger, consolidation wholly or partially with another company, the buyer will have the right to access information stored and maintained by us, including personal information.
5. Address of the unit collecting and managing information Enterprise name: PAVILLON TRAVEL VIET NAM COMPANY LIMITED Established and operating according to Enterprise Registration Certificate No. 0111540184 issued by the Business Registration Office Headquarters: No. 18 Yet Kieu, Cua Nam Ward, Hanoi City, Vietnam Phone number: 02438290999
6. Methods and tools for users to access and edit data If you have any request regarding accessing and editing provided personal information, you can: Call directly to phone number: 02438290999 Send mail: booking@pavillonessenhotel.com Mechanism for receiving and resolving consumers' complaints related to personal information being used for wrong purposes or beyond notified scope: At https://pavillonessenhotel.com/, protecting your personal information is very important, you are assured that information provided to us is committed by https://pavillonessenhotel.com/ not to share, sell or rent your personal information to any other person. Pavillon Travel Vietnam Company Limited commits to using your information only in the following cases: Improving service quality for customers. Resolving disputes and complaints. When required by law enforcement agencies.